Frequently Asked Questions (FAQs)

For Buyers

1. How do I browse listings on Mt Hope Marketplace?
   You can easily browse through the available listings by category, location, or search using specific keywords. Categories range from vehicles and furniture to services and local business products.
2. How do I contact a seller?
   Once you find a listing you're interested in, you can contact the seller by using the contact information provided on their listing page.
3. Are there any fees to use Mt Hope Marketplace as a buyer?
   No, browsing listings and contacting sellers is completely free.
4. How can I ensure a safe transaction?
   We recommend meeting sellers in a public place, bringing someone with you for in-person transactions, and using secure payment methods like cash. Always verify the legitimacy of the item before making a payment.
5. How do I report a suspicious listing or seller?
   If you encounter a listing or a seller that seems suspicious, you can report them by clicking the "Report" button on the listing page or contacting our support team via the Contact Us page.

For Sellers

1. How do I create a listing on Mt Hope Marketplace?
   To create a listing, simply register for an account, and once logged in, click on the "Post a Listing" button. You’ll be prompted to choose a category, upload photos, and provide a detailed description of the item or service you're offering.
2. Are there any fees for posting a listing?
   Yes, there is a fee for posting listings. These fees vary depending on the category and type of listing. All fees are non-refundable.
3. How long do listings stay active?
   Listings remain active for 30 days. After that period, they will expire unless renewed by the seller.
4. How do I edit or remove my listing?
   You can edit or remove your listing anytime by logging into your account, navigating to the "My Listings" section, and selecting the option to edit or delete.
5. What should I include in my listing description?
   Provide clear and detailed information about the item or service you're offering. Include high-quality photos, a fair price, and any relevant details, such as condition, size, or special features.